Privacy Policy

Headway Infinity Private Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights, in line with the Information Technology Act, 2000 (and its rules) and the Digital Personal Data Protection Act, 2023.

1. Information we collect

• Identity and contact data: your name, email address, and phone number provided at sign-up or checkout.
• Transaction data: records of purchases and the course(s) you have access to. Card and banking details are handled directly by our payment processor and are not stored by us.
• Account and usage data: login activity, lessons viewed, progress, and support requests.
• Technical data: IP address, browser type, device information, and cookies or similar technologies.
• Marketing data: your preferences for receiving communications from us.

2. How we use your information

• To create your account and provide access to purchased courses and resources.
• To process payments and send purchase confirmations and access instructions.
• To provide customer support and respond to your queries.
• To improve our courses, website, and services.
• To send updates, offers, and educational content (you can opt out at any time).
• To comply with legal obligations and prevent fraud or misuse.

3. Legal basis

We process your personal data on the basis of your consent, to perform our contract with you (delivering the course you purchased), to comply with legal obligations, and for our legitimate business interests such as improving and securing our Services.

4. Sharing your information

We do not sell your personal data. We share it only with trusted service providers who help us operate, such as:

• Payment processors (for example, our checkout provider) to complete transactions.
• Our course-hosting / learning management platform to deliver course access.
• Analytics and advertising partners (for example, Google Analytics and Meta) to measure and improve our marketing.
• Email and communication tools used to send you account and marketing messages.
• Authorities or advisors where required by law, or to protect our legal rights.

5. Cookies and tracking

Our website uses cookies and similar technologies to keep you signed in, remember preferences, measure traffic, and support advertising (including the Meta Pixel and Google tags). You can control cookies through your browser settings; disabling some cookies may affect site functionality.

6. Data retention

We keep your personal data for as long as your account is active or as needed to provide the Services, and thereafter for as long as required to meet legal, accounting, or reporting obligations.

7. Data security

We use reasonable technical and organisational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, withdraw consent, or object to certain processing. To exercise these rights, email us at buildwithchiragofficial@gmail.com. We may need to verify your identity before acting on a request.

9. Children

Our Services are intended for users aged 18 and above. We do not knowingly collect personal data from children. If you believe a minor has provided us data, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with a revised effective date. Continued use of the Services after changes means you accept the updated policy.

11. Contact

For any privacy question or request, contact Headway Infinity Private Limited at buildwithchiragofficial@gmail.com.